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SO 101

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Approach to Teaching

Value-Committed Sociology

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Curriculum Vitae

Contact Madeleine Cousineau

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Frequently Asked Questions

The FAQ's are divided into five categories. To move quickly to one of these categories, click on it:

 

I. Practical Questions
1. How do I contact Professor Cousineau?
2. How many hours a week do I need to study for this course?
3. What can I do if I lose the syllabus?
4. What can I do if I lose my book?
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II. Questions About Assignments and Exams

5. Why is there so much writing in this course?
6. Why is the use of the Writing Center required?
7. How should I study for the tests?
8. Could you please schedule the final exam early?
9. What happens if I miss the final exam?
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III. Questions About Personal Issues

10. How can I know if Human Services is the right field for me?
11. What should I do if personal problems are making it difficult for me to do school work or attend classes?
12. What should I do about people who distract me during class?
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IV. Questions About Grades

13. How am I doing in this course?
14. What can I do to improve my grade?
15. What can I do for extra credit?
16. How are exams graded?
17. May I make up the midterm exam?
18. I received a midterm warning grade. What should I do?
19. I needed to get at least a C in this course and I got a final grade of C-minus. What can I do about this?
20. What are the most important things I need to do to get a good grade in this course?
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V. Questions About Absences:

21. I wasn't in class the other day. Did I miss anything?
22. Why is attendance required for every class?
23. Will I be marked absent if I'm sick?
24. Will I be marked absent if there is a death in the family?
25. Will I be marked absent if I take time off for a religious holiday?
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VI. The Really Important Question:

26. What if my question is not on this list?
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Answers to FAQs

1. Contacting Professor Cousineau
The easiest way is by email (click here). If you would like to write down her email address you may find it in the syllabus (click here). If you wish to speak with her during office hours, go to the Academic Technology Center, Room 234, or telephone her at extension 7304 (from off campus: 617-928-7304). Her office hours are Monday and Wednesday from 4 to 5 p.m. and Friday from 2 to 3 p.m. She is often in her office at other times.
2. Study hours each week
Please keep in mind that the relationship between hours in class and hours of study is the opposite of what it was in high school. In college the average student spends 15 to 18 hours a week in classes. That's a lot less than in high school. And yet college is a lot harder than high school. This is because college students have to do a lot of work on their own. The general rule is that, if you want to get an A, you should spend three hours studying for every hour in class (except for lab sciences or studio classes, where more of the work is done during class). So for this course, this would be the plan:

If you want an A, study nine hours per week;
If you want a B, study six hours per week;
If you want a C, study three hours per week;
If you want a D, study fewer than three hours. (Please be aware that aiming for a D is risky, since it is too easy to flub one exam and end up with an F.)

 

Study time may include:
Doing the reading assignments
Doing the written assignments
Learning the concepts
Meeting with a study group
Meeting with a tutor
Reviewing class notes
Reviewing for exams
3. If you lose the syllabus
You have two options: Ask Professor Cousineau for another one or click here to see it on the website. The syllabus web page has a link that you may click on to get the syllabus in a format that can be easily printed.
4. If your book is lost
Unfortunately, this means that you need to go to the book store and buy a new one. Books are very expensive, but the book is necessary for passing the course. Try not to let this happen to you. Pay close attention to where your book is at all times. Leave them in a safe place, except when you take it to class.
5.

All that writing
A very important part of the work of human service professionals is written communication - client records, referrals, reports, and other paper work. Since the development of writing skill takes time, it is important to begin developing this skill with the first course in human services.

The seven written assignments are intended to help you to grasp the meaning of being a human service professional by integrating information from the book with case studies of the types of people with whom you may be working. It is important to be thinking all the time how the knowledge that you are gaining in this course will enable you to help people.

6. The Writing Center
Because the written assignments are such a vital part of this course, it is important that they be done well
clear, organized, and free of grammar and spelling errors. The people at the Writing Center can enable you to get your best possible grade for the assignments by helping you to present your good ideas in a matter that will communicate them most effectively.

This semester the visits to the Writing Center are required, because in the past, when they were recommended, students did not go and many assignments were badly written. Those assignments did not receive very good grades.

If writing does not come easily too you, it would be a good idea to go to the Writing Center every week so that you will have two sessions for each assignment.

7. Studying for tests
Every Monday, preferably before class, or during the previous weekend, go to the link for tests (at the top or bottom of most pages on this website). That will bring you to a page with a list of dates. Click on the date of the next test. The window that will then open will contain information about what will be on the test, what chapter you will need to study, and what concepts you should know. When you click on one of the concepts, another window will open that will contain the definition of that concept and one or more examples of it. If you prefer a print-out, there is a link within that last window for a Microsoft Word page containing definitions and examples of all of the concepts for that week.

It is recommended that you put each of the concepts on an index card. That will enable you to drill yourself and also to review concepts from previous weeks, since they may show up on any test.

8. Early scheduling of the final exam –
This is against the policy of the college and should not be done. Professors who schedule the final exam at times other than those scheduled by the registrar are creating problems for everyone. Some students miss an exam and get an F because they are confused by the change. Other students end up having two or three exams on the same day without adequate time to study.

If students have a problem with the time that the exam for this course is scheduled, Professor Cousineau may be able to allow a small number to take their exam at the time of one of her other courses. Students who wish to exercise this option must speak with her in advance.

9. Missing the final exam
Generally students who miss the final get an F for the course. However, if there were special circumstances, the student should immediately contact the professor by email.
10. Is human services right for me?
Taking this course is a first step to answering this question, since it gives you the opportunity to learn a lot about this field. In addition, you may wish to ask yourself certain questions:
  • Do I care when someone is having a problem?

  • Would I like to help people solve problems for themselves?

  • Is job satisfaction more important to me than having a lot of money?

  • Can I tolerate disappointment and frustration?

  • Can I be patient while waiting for the results of my work?

  • Do I understand that it is often not people's fault if they are poor?

  • Do I feel good when I help another person, even if no one else knows about it?

  • Am I willing to do paper work if it will help my clients get the services they need, or if it will help my agency to continue to receive the funding that it needs?

  • Am I a good listener or willing to learn to become one?

If you can answer yes to more than half of these questions, it is likely that you would do well in a helping profession - such as human services, health care, or teaching. If you can answer yes to all of them, you're a natural for this type of work.

11.

Personal problems
You may talk with the professor, if you feel comfortable doing so. Or you may make an appointment to speak with someone at the Counseling Center. Do not put off doing this. Even if the problems are eventually resolved, you need to get help immediately, so that you do not fail your courses.

Don't be afraid of taking up the time of the professor or the counselor. You are very important to us. Helping students is why we are here.

12. Distracting classmates
Make an appointment to speak with the professor about this. She will talk with you about how to handle the problem in such a way that no one will know you complained.
13. Finding out how you are doing in this course
You may speak with Professor Cousineau during office hours to find out your average, or you may calculate it yourself. For this course you need to wait until you have received the midterm exam to get a realistic assessment of your grade. First add up the grades on your written assignments and divide the total by the number of assignments you have gotten back so far. (If you have missed any assignments, the number you divide by will have to include them. They will count as zeros.) Multiply the midterm exam grade by 2 and add it to the grade for the short test. Divide the total by 3. Add this total to the average for written assignments and divide by 2. This will give you a number score than you may look up in the syllabus under "Points to Grade" near the bottom of page 2.
14. Improving your grade
If you are concerned about your grade, make an appointment to talk with the professor about it. She can let you know what your average is so far, and can make specific suggestions tailored to your own needs and the amount of time available to you.
15. Extra credit
Extra credit is a complex issue, (1) because it is no replacement for learning the course material, and (2) because it can create an unfair advantage, since the student who is given extra credit is being graded by standards that are different from those for the rest of the class. In order to maintain fairness, the options for extra credit are limited to the following:
  • answering an extra credit question on one of the written assignments

  • meeting with Professor Cousineau for extra help sessions

For each piece of extra credit work, ten points are added to the grade for the written assignment of that week. Twenty points are given for the field trip because there are two parts to it - taking part in the trip and writing up the report.

16. Grading the exams
The exams include both short answers and written work. Each exam is worth 25% of the final grade. More detailed information about the exams will be given in class during review sessions.
17. Making up the midterm exam
Make-ups are given only under special circumstances, to be determined on a case-by-case basis, and will be longer and more difficult than the original exam.
18. Midterm warning
Midterm warnings do not become part of a student's permanent record. They are a "heads up,"  a way of letting a student know that he or she may be headed for a low final grade or even an F. If you receive a midterm warning grade in any of your courses, make an appointment right away to speak with the instructor. You need to find out the reason for the grade and ask for suggestions for improving your overall average as soon as possible.
19. Why the final grade is called "final" –
It is called "final" because that means it cannot be changed. The Vice President for Academic Affairs will not allow a grade change unless it can be shown that the professor made a mistake in calculation.

"Need" is not the basis for a grade. A student who has to maintain a particular grade average in order to stay in school needs to get extra help in his or her courses from the beginning of the semester. Once the final grades are in, it is too late to do anything about them.

20. How to get a good grade in this course
Do the readings on time each week.
Spend a lot of time on the written assignments, since they are 50% of the final grade.
Meet with a writing specialist from the Academic Success Center, to make sure that your assignments are well writen.
Take notes during classes, including discussion classes, and go over the notes later that day and just before the next class.
Learn the concepts for the tests.
See the Learning Tips on this website.
Form a study group with other students, so that you may help each other to learn the course material.
Talk with the professor often. Go to see her during office hours and ask questions about the course material. Talking with someone about the things you are learning helps you to learn more. Asking questions of someone who knows a lot about the material helps you even more. (This is not "kissing up."  This is common sense.)
21. What you missed when you were absent
Sometimes students don't realize how insulting it is to ask a professor, "Did I miss anything?" It suggests that there are days when nothing important goes on in class. It is better to ask, "May I make an appointment with you to go over what I missed?" 
22. The attendance requirement
Attendance is required because, when it is not, a lot of students skip class. This is a problem for two reasons: (1) They are missing information related to exams and assignments; (2) the other students are missing their input. This class involves a lot of discussion and interaction. Each person's presence is valuable, even if a person is not speaking but is listening to others. Late arrivals are a problem because they are disruptive. Students coming in late distract other students who are listening to a lecture. And on discussion days, it is an even bigger problem, because it is hard to get started if several people are missing for part of the class and then come in when the discussion dynamic has already started. They may say things that have already been said, or not be able to contribute to the discussion at all because they missed part of it. This is why points are taken off for absences and for late arrival.
23. Absent when sick
You may be excused from a class without penalty if you are sick. However, in order to be fair to all students, it is best if you have some evidence of your illness. For example, if you saw a doctor, nurse, or other health professional, bring a note or an appointment slip. If you are excused from the class, you will not lose points for that class or for handing in study questions when you come back to class.  However, you will need to make an appointment with the professor when you get back to go over the material that you missed.
24. Death in the family
You may be excused up to one week for the death of a close relative. You will be excused from the study questions for that week. However, you will need to make an appointment with the professor when you get back to go over the material that you missed.
25. Religious holidays
If you wish to be excused from class for a religious holiday, you must give the professor, one week before the holiday, a one-page typewritten essay explaining the meaning of it. (Be careful not to "fudge" it. Professor Cousineau's research area is the sociology of religion, and she knows a lot about different religious traditions.)
26.

Other Questions
Please let Professor Cousineau know by email if you need other information or if you would like to suggest other questions to add to this page.

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