Mount Ida College
HS 101Introduction to Human Services
Fall, 2009

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Instructor: Dr. Madeleine Cousineau
Office: Academic Technology Center, Room 232
Hours: Monday, 12, Wednesday, 34
Telephone: 617-928-7304
Email: mcousineau(at)mountida.edu
mrcousineau(at)comcast.net

PURPOSE AND STRUCTURE
The purpose of this course is to provide an introduction to careers, skills, orientations, and ethics related to the human services. Classes will include a combination of interactive lecture and group discussion, and student input will be encouraged. Specific course objectives are:

  • To know the characteristics of an effective helping professional

  • To be aware of the variety of careers in human services and the settings for those careers

  • To understand ethical standards for human service professionals

  • To know about different types of clients and how they may be empowered to solve life problems

  • To work effectively in a group

  • To strengthen skills in writing and oral communication

READINGS
Reading assignments will be from An Introduction to Human Services, Sixth Edition, by Woodside and McClam, as well as three articles on library reserve. Since tests, written assignments, and some class discussions will be based on chapters in the book, each student is expected to buy the book and read every chapter. Due dates for the reading assignments are below.

CASE STUDIES
At the beginning of the semester, each student will be assigned a case study. This case will be the basis for six written assignments, based on instructions found on the Angel Learning Network. The grade for each assignment will be based on thoroughness in following the instructions, evidence of relating the case to material in the textbook, correct grammar and spelling, and handing it in on time. You will be required to meet with a tutor at the
Writing Center to prepare these assignments – at least one meeting for each assignment. On December 15 each student will give a presentation based on the final assessment of his or her case.

TESTS AND EXTRA CREDIT
There will be ten quizzes, given on most Mondays beginning September 14, a midterm exam on October 14, and a final during the exam period, between December 16 and December 20. Quizzes are based on the reading assignments and on concepts that will be explained both in the book and in class. Missed quizzes cannot be made up. In order to prepare for each week’s quiz, please go to Angel, click on the Lessons tab, click on the Tests link, and then click on the link for a specific date. This will give you all the information that you need to study for the quiz. It is important to get this information no later than 2 p.m. each Monday, in order to guide your reading and your note-taking in class during the coming week.

You may earn extra credit by answering the extra credit questions in the written assignments and/or scheduling help sessions during my office hours (or by appointment).

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GRADES 
Grades will be determined as follows:

Distribution Points to Grade

Average of quizzes........................
Average of written assignments......
Midterm Exam..............................
Final Exam....................................
Total.............................................

25 points
25 points
25 points
25 points
100 points

93-100 points
90-92 points
87-89 points
83-86 points
80-82 points
77-79 points
73-76 points
A
A-
B+
B
B-
C+
C
70-72 points
67-69 points
63-66 points
60-62 points
< 60
C- 
D+
D
D-
F

Grades of C- or lower will be reported as midterm warnings. All students are graded according to the same standards and final grades are non-negotiable.

ATTENDANCE
Your contribution to the class is valuable, both for yourself and for the other students. For this reason, attendance is required. More than six absences will result in an automatic F for the course. Frequent late arrival will count as one-third of an absence each time. If there are special circum­stances affecting your attendance, please let me know. To be excused for a religious holiday, you must hand in, one week before the holiday, a typewritten one-page explanation of the meaning of the holiday and why it is important to you.

Class cancellations will be posted on the Angel website. There is no ten minute rule. If class is not cancelled, students who leave after ten minutes will be marked absent.

INDIVIDUAL NEEDS
If you have a documented learning disability, please let me know by September 9, so that appropriate testing accommodations and other help may be made available to you if needed.

COMMUNICATION
You are welcomed to drop in during my office hours, to talk with me after class, or to make an appointment. At other times the best way to reach me is by email. If a message is important or urgent, please send it to both of my addresses: mcousineau(at)mountida.edu and mrcousineau(at)comcast.net. Announcements are posted on the Angel website. Please check it frequently.

LEARNING ENVIRONMENT
We all have a right to be respected. In addition, since this is a Human Services class, it is especially important to have an attitude of caring about others. Each member of the class is expected to treat others with respect, to listen when others speak, and to refrain from distracting behavior. In order to ensure that everyone feels accepted and supported, negative comments related to race, ethnicity, immigration status, religion, age, disability, sex, or sexual orientation are not permitted. Students who disregard any of these principles will be asked to leave the class until they have a meeting with me to discuss appropriate classroom behavior. The intent of this policy is to create an environment in which all students may maximize their learning potential.

BARKS, BEEPS, AND TWEETS
Seeing eye dogs and other helper animals are welcomed in the classroom, but all other non-human companions will be asked to stay outside. 

Please keep in mind that a class is a community of learners. Conversations among students before and after class strengthen that community. So please turn off your cell phone, iPod, and any other electronic devices before you enter the classroom. There is to be no text messaging during class.

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ACADEMIC HONESTY

Honesty is an absolute requirement in this course. It is obvious that cheating is harmful to the student who does it, since that student is not learning as much as he or she could learn by studying. In addition, cheating violates the principle of caring and respect for others that is central to this course. It is unfair to other students, who may study hard for a test and get lower grades than students who cheat. For these reasons, there is a policy of ZERO TOLERANCE for cheating on any assignment or test. Students who are caught cheating or encouraging others to cheat will be dismissed from the course with a grade of F. In the case of plagiarism on  written assignments (see the explanation of plagiarism below), students will be given a warning for the first offense, to allow for the possibility that it was unintentional, and dismissed on the second offense.

Plagiarism is using someone else's ideas without giving credit to the original author. This includes:

  • Copying another student's assignment and handing it in as though it were your own

  • Copying any part of someone else's work

  • Copying words directly out of a book for an assignment without using quotation marks around the words copied

  • Taking ideas out of a book, even if not using the exact words, without showing in a footnote or other form of citation where those ideas came from

  • Copying from the Internet. This is really dangerous. See the fourth suggestion below.

How can you keep your work free from plagiarism?
  • Whenever you use the exact words that are written in a book, put quotation marks around those words; the only time you don't need quotation marks is when a professor expects you to memorize something word-for-word, such as definitions of terms.

  • Don't be afraid to express your own ideas about something you read in a book.  Some­times students may think that they have not understood the readings, and that if they copy the words of the author they will be sure to get it right.  However, the professor knows what is in the reading assignment, and will recognize the words that the students copied.

  • Use a proper citation method when writing a paper.
    DO NOT COPY FROM THE INTERNET ! ! ! It is very easy for an instructor to find the source of copied material by taking a phrase from your paper and typing it into Google.

Trust yourself. Know that you are an intelligent person and that your ideas have value. Use reading assignments to help you develop your ideas, but don't copy the ideas of others.

Take pride in your work. When you have made your best effort to write something in your own words, you can say "This is really mine, and I know that I did my best."

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CALENDAR/OUTLINE

All reading assignments are from Woodside and McClam, except for the three articles on library reserve.

I. Introduction (August 31–September 6)
Read by September 2:
September 9:
September 16:
Chapter 1 to page 20;
pages 21–25 of Chapter 1 
pages 192, 194, and 195 of Chapter 7


Quiz on September 14
Written Assignment due September 16


II. Historical Perspectives
(September 21–28)
Read by September 23: Chapter 2 plus "Jane Addams" 
(on library reserve)

Quiz on September 21
Quiz on September 28

III. Human Services Today (September 28–October 5) 

Read by September 30: Chapter 3

Written Assignment Due September 30
Quiz on October 5

IV. Models of Human Service Delivery (October 5–7)
Read by October 7: Chapter 4

 

 

Review for the Midterm Exam

M I D T E R M    E X A M    O N    O C T O B E R    1 4

V. The Client (October 19–26)
Read by October 21:

Chapter 5

Quiz on October 26

VI. Professional Roles (October 26–November 2)
Read by October 28: Chapter 6

Written Assignment Due October 28

Quiz on November 2

VII. The Helping Process (November 2–9)
Read by November 4: Chapter 7

Quiz on November 9

VIII. The Helping Relationship (November 9–16)
Read by November 11: Carl Rogers, "Characteristics of a Helping Relationship" (on library reserve)

Written Assignment Due November 11
Quiz on November 16

IX. Work Settings and Life Systems (November 16–23)
Read by November 18: Page 223 to the top of page 244 of Chapter 8

Quiz on November 23


X. Ethical Issues (November 23–December 7)
Read by December 2: Chapter 9

Written Assignment due December 2
Quiz on December 7

XI. Changing Structures (December 7–14)
Read by December 9: Pages 244–252 of Chapter 8
Jay Walljasper, "When Activists Win: The Renaissance of Dudley Street" (on library reserve)

XII. Summing Up (December 14-15)

Re-read by December 14: Pages 235–244 of Chapter 8

Quiz on December 14

Review for the final exam

Written Assignment Due December 15

F I N A L   E X A M :   D A T E   T O   B E   A N N O U N C E D   ( D E C E M B E R   1 6 – 2 0 )

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